Cloud

VoiceShield Cloud

Cloud call routing and virtual PBX that keeps lines live through local failures.

The most basic configuration of VoiceShield involves no additional premise equipment. Calls are managed by the VoiceShield cloud-based platform and delivered to alternative devices like cell phones or to other locations.

VoiceShield Cloud: when your building's internet and phone lines fail, VoiceShield Cloud answers your calls and delivers them to mobiles and landlines at the same or an alternate location.ALL LINES UP · CALLS VIA YOUR CARRIERTHE PUBLICMOBILE AND LANDLINESSAME OR ALTERNATE LOCATIONYOUR CARRIERVOICESHIELDCLOUDINTERNETPOTS · ISDN · T1YOUR BUILDING
When your building is cut off, calls are delivered to mobiles and landlines at the same or an alternate location.

No premise equipment

Calls are managed by the cloud-based platform and delivered to alternative devices like cell phones or to other locations.

The fallback for every configuration

All VoiceShield configurations ultimately fall back to the cloud configuration. In a building evacuation, calls normally routed into your phone system can be forwarded to any device and location.

Web Call Controller

A powerful web-based interface to manage all settings in real time.

Instant Reroute

Divert thousands of phone numbers around outages in minutes or even seconds.

Control Voice Communications During Outages

A comprehensive tool kit allows you to recover from outages on the fly and stay connected when it counts most, controlled from an easy-to-use web interface. Mimic your existing phone system, handle calls with advanced PBX features, then terminate calls among available people, devices, locations, voice mail, recorded messages and more.

Standard VoiceShield Features

Advanced PBX functionality that acts like a safety net for your primary phone system.

  • Basic features: auto attendant, unlimited menus and sub-menus, call forward, dial-by-name/extension directory, text-to-speech, real-time reporting, and more.
  • Toll-free number recovery, even when local or long distance carriers fail.
  • DID recovery directly to any phone, phone number or feature.
  • Hunt and Find Me/Follow Me to overflow calls and locate individuals.
  • Voice mail to email and fax to email.
  • Uniform Call Distribution (UCD) with call queuing and music-on-hold, among employees anywhere on any type of phone.

Support

  • Outage support: 24 x 7 x 365 access number with rapid response.
  • Subscription-based license agreement, no cost updates/upgrades.
  • Online user training.

Never lose the ability to communicate again

Protect operations before the next outage.

Talk with a continuity specialist. Get a plain-language read on where your organization is exposed and what it would take to close the gap.

No obligation. No sales pressure. Just practical guidance from critical communications specialists.

Complimentary 30-minute review

30 min · Free
  1. Communication vulnerabilities specific to your organization
  2. What downtime would cost you, per hour
  3. Continuity options that fit your existing systems
  4. Potential funding opportunities